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What is Unified Endpoint Management (UEM)?

Unified Endpoint Management (UEM) allows IT to manage, secure, and deploy corporate resources and applications on any device from a single console.

Unified endpoint management is a step beyond traditional mobile device management. As users increasingly work remotely from traditional as well as mobile devices, and enterprises incorporate IoT and other new technologies, unified endpoint management has evolved to solve the problems modern IT departments encounter when securing and connecting these environments.

IT departments also face the difficulties of integrating legacy systems on these new devices — leading to higher IT costs. Unified endpoint management reduces the burden of connecting these systems while lowering costs and mitigating risks.

A Single Comprehensive Solution to Manage and Secure All Devices Across All Platforms

Gartner Critical Capabilities for UEM Tools

Differences between MDM, Enterprise Mobility Management, and UEM

The evolution toward unified endpoint management began first with mobile device management before progressing to enterprise mobility management.

Mobile device management remotely manages mobile device utility and dedicates devices to a class of functions or just one purpose. Features include:

  • Device enrollment, provisioning, security and lockdown
  • Remote control
  • Device location tracking and inventory
  • Reporting and monitoring in real-time

However, the mobile device management model doesn't support BYOD flexibility, where employees can move from personal usage to work usage on their devices anytime or anywhere.

The proliferation of smartphones and their data security requirements led to the development of the mobile application management model. It differs from mobile device management in that it addressed only device-specific apps instead of the whole device. But users found that the mobile application management solution did not support most native applications available from app stores.

This need resulted in the development of the enterprise mobility management model, which essentially combines mobile device management and mobile application management paradigms using containers that securely encapsulate apps and data. Besides mobile device management, an enterprise mobility management model includes:

  • Mobile content management
  • Mobile app management
  • Containerization
  • App wrapping

Enterprise mobility management integrates into the name service, providing app customization, doc and data security, and policy compliance while mobile device management manages device features.

Unified endpoint management is the natural progression of this evolution, which includes all use cases and endpoints from mobile to fixed to wearables to IoT through a single comprehensive enterprise mobility management solution.

What are Unified Endpoint Management Features & Capabilities?

Unified endpoint management offers organizations many benefits, including:
 
  • Comprehensive Endpoint Management Integration - Unified endpoint management works across multiple platforms (Windows 10, macOS, Android, iOS, Chrome OS, Linux, and others) configuring, controlling, and monitoring any device from a single management console. It also eases the migration from legacy platforms (e.g., Windows 7) to the latest versions.
  • Corporate Data and Apps Protection Across Any Network - Unified endpoint management protects sensitive company data and apps with conditional user access, automated rules enforcement, compliance guidelines, and data loss safeguards while automatically and immediately redressing cybersecurity threats. It also empowers admins to identify device jailbreaking and OS rooting.
  • Desktop Management Modernization - Unified endpoint management transforms desktop operating systems with enhanced technology to simplify deployment, securely delivering total cloud policy management with optimized app delivery and automated patching. It also enables admins to track, audit, and report endpoints for content and applications.
  • Cost Reductions - With its comprehensive automation of processes and tasks, unified endpoint management helps to lower IT overhead costs and hardware expenses.

What are Unified Endpoint Management Strategies?

With Workspace ONE, VMware provides organizations an integrated digital workspace platform to centrally manage all apps, mobile use-cases, and devices — either BYOD or COPE.

Unify the management of any endpoint across multiple platforms and ownership models. Workspace ONE provides specialized management capabilities for the following platforms:

  • Android
  • macOS
  • Windows 10
  • iOSChrome
  • Linux

Workspace ONE unified endpoint management is a scalable, cloud-first approach to real-time desktop management, delivering enterprise-grade security suitable for regulated industries and government agencies. A resilient API environment supports enterprise services, identity, systems, and app content, providing a unified application catalog for one-step, secure access to any app on any endpoint.

Empower your organization's digital workspace by engaging employees with a flexible, compelling work experience that addresses business data security needs. Evaluate the Workspace ONE here.

The Importance of Endpoint Security

Organizations have long recognized the necessity of a robust and comprehensive endpoint security methodology to safeguard access to corporate networks. 

Since end-user devices are points of ingress into networks and malign actors constantly search for vulnerable network entry points, an effective endpoint security protocol serves as a "gatekeeper" to protect networks from unauthorized intrusion and risky user practices.

Today's digital workspace requirements have posed challenges to IT admins tasked with securing corporate networks yet facilitating ease of access and functionality to end-users. The rise in BYOD has led to a "shadow IT" presence in some organizations that do not sanction hardware or software not supported by the company's IT.

Too, employees often work while using unsecured home or public Wi-Fi hotspots. If connections are not protected by the use of a robust VPN, sensitive corporate and customer data could be at risk of sniffing, ARP spoofing, DNS hijacking, and/or MITM attacks.

Historically, security breaches originated from within a network. But today, unauthorized network intrusions increasingly come from endpoints, which demonstrates the inadequacy of focalized network security. Thus, network perimeters require security layers for protection against vulnerabilities posed by endpoint devices.

Zero-trust security—"never trust, always verify"—is a network architectural model using "microperimeters" to secure each network segment. With these added layers of security, sysadmins safeguard an organization's most sensitive data, apps, assets, and services with stringent identity and device verification measures.

A zero-trust approach to network security ensures that should an unauthorized intrusion occur, a black hat won't have access to every part of the network. By blocking users whenever they attempt to access a different portion of the network, more robust web app security is achieved through added layers of protection. 

Moreover, users and devices are not automatically granted access merely because of previous access—they must show authorization on each request. Monitoring access privileges also removes security susceptibilities that could be exploited by malign actors.

 

Related Solutions and Products

Workspace ONE Unified Endpoint Management

Multi-platform endpoint and app management

Workspace ONE for Windows Modern Management

Workspace ONE for Windows Modern Management

Enables cloud native modern management to automate IT operations.

VMware Workspace ONE

Digital workspace platform that enables zero trust.